Are you facing any issues in connecting the external devices to your Hisense Smart TV? Then, the issue might be with the HDMI port on the TV. Every Hisense TV comes with a built-in HDMI port, and the number of HDMI ports varies by each model. If your Hisense TV HDMI is not working, you can look at the full guide and learn the effective fixes to sort out the issue. The reasons behind this Hisense TV problem are very few, and they include,
- Faulty HDMI cables
- Improper input settings
- Outdated software version
- Damaged HDMI ports
Curated Solutions to Fix the Hisense TV HDMI Not Working Issue
The following are some of the powerful fixes that will help you solve the issue of the HDMI port not working on your TV. Follow them chronologically and find a solution to the issue.
Power Cycle the Hisense TV
When it comes to troubleshooting, restarting your Hisense TV should be the first fix you should implement. This is a basic fix that will clear the internal glitches hidden inside the smart TV.
To quickly reboot your TV, detach the connected cables from the wall socket and leave the TV undisturbed for a few minutes. Then, attach the cables back and turn on the Hisense TV to complete the restart process completely. Now, check if the issue has been resolved. If not, try the other troubleshooting fix.
Inspect the HDMI Ports & Cables
Another major reason for the HDMI not working problem is a damaged HDMI port or the cable. This is probably one of the major reasons that will make the HDMI work abnormally. So, once a soft reset is performed, the next step is to inspect the cables and the ports.
- Faulty HDMI Ports: The HDMI ports may get damaged due to improper handling, frequent unplugging and plugging, etc. So, make sure to handle the TV in a precise manner to avoid damaging the ports. In case you find any damage in the port, switch to another port, as the Hisense TV comes with 2 to 4 HDMI ports.
- Damaged HDMI Cables: If the HDMI cables are too old, they are likely to be damaged. Sometimes, an old cable may get corroded easily due to bad weather conditions or voltage surges. In this case, replace the HDMI cables with new ones.
- Loosely Connected Cables: Another mistake that every user will encounter is improperly connecting the cables to the TV. This will be a major defect between the external device and the TV. So, make sure to plug the cables securely into the ports and check if the HDMI is working on the TV.
Incorrect HDMI Port
If you’re connecting a soundbar to your Hisense TV to experience Dolby Atmos, then you must check the HDMI port. Usually, you might connect the HDMI cable to the primary port. In such cases, the Dolby Atmos sound can’t be produced. This is because it lacks the bandwidth to transmit high-quality audio from Hisense TV to the soundbar.
However, you can attach your soundbar to Hisense TV’s ARC or eARC port to get the Dolby Audio. Every Hisense Smart TV manufactured recently has the ARC/eARC port. Utilize this port to get high-quality audio.
Switch the Input Settings
While connecting any external device to the TV, choosing the correct input source is one of the basic aspects. If the connected port and the input settings mismatch, then the connected device will not work.
So, make sure to choose the correct input source on your TV and check if the device is working properly. If the issue persists, then change the input on your Hisense TV to a different one.
Check the ARC HDMI Port on the TV
When an external audio device is connected via an ARC port, and there is no sound from your TV, it may be due to the incorrect output settings. So, make sure to set the correct audio output settings on your Hisense TV based on the connected device and check if the audio is audible. If altering the audio settings doesn’t work properly, you can hover to the next troubleshooting technique.
Run a Software Update
Sometimes, the externally connected devices may not work properly if the TV is running out of updates. So, it is important to examine the current version and update the Hisense Smart TV firmware and the external device to the latest one.
Once the device gets updated, all the technical issues will be resolved, and you can access the external devices without any issues.
Reset the Hisense TV Settings
As a final solution, resetting your Hisense TV is the only fix that can resolve any sort of issue on the TV. Once you hard reset your smart TV, it will delete all the data and files stored on it.
After a successful reset, you can set up the Hisense TV from the beginning and then plug in the HDMI cables to start streaming the content error-free.
Contact Hisense Support Team
If the cause of the issue is severe, you cannot solve it by yourself. Only a technician can find it and give you the best solution. After contacting Hisense TV customer service, the technicians will diagnose the reason behind the issue and reach out to you to fix it. In case the issue is related to hardware, you can also opt for a new TV. But make sure to check if the Hisense TV warranty is active. If so, fix the issue for free.
In conclusion, the above fixes will help you fix the Hisense TV HDMI problems successfully. Once done, you can seamlessly access the external device on your Hisense TV and start accessing your favorite content without any issues.
