A Hisense TV’s sound may become distorted when the sound loses its quality or becomes inconsistent. Though it is a simple Hisense TV problem, it can be fixed using simple troubleshooting methods. So, if you are experiencing distorted sound on your Hisense TV and are struggling to fix it, read the full guide in detail.
Some of the reasons for a distorted sound issue on Hisense TV are,
- Wrongly configured audio settings
- Defective cable connection
- Software bugs
- Faulty input connection
Effective Fixes to Resolve the Distorted Sound Issue on Hisense TV
The solutions below will be suitable for all Hisense TV models, including Hisense VIDAA, Roku, Android, Google, Fire, and XClass TV. Follow the suitable fixes for your smart TV and fix the issue in minutes.
Verify the Cable Connections
Start your troubleshooting approach by examining the external cables connected to the TV. This is because one of the primary reasons for the sound issue is a loosely connected cable. So, ensure all the cables, including the audio cables, are securely connected to your desired Hisense Smart TV. If not, detach the cable and reconnect it properly to the TV without any gaps.
Moreover, you can even replace the damaged cables with new ones by purchasing the necessary cables from online e-commerce stores like Amazon.
Power Cycle Hisense TV
Sometimes, a simple power cycle or restart can fix the sound issues with the smart TV. When you restart your Hisense TV, it can fix the bugs and glitches accumulated in the TV. So, make sure to perform a restart at the initial stage of your troubleshooting.
- Detach the power cable from the power socket and the TV.
- Wait for a few minutes to drain out the excess residual power.
- After that, plug the cable back into the necessary ports and turn on your Hisense TV.
- Now, play any audio or video and verify whether the distorted sound issue has been fixed. If not, you can move to the next troubleshooting fix.
Check the Input Connections
If the distorted sound issue persists even after restarting the Hisense TV, you need to check the input connections of your smart TV. This is because you have selected the wrong input source or the cable connection is not proper. So, disconnect the cables from the TV and the external device and reconnect them properly. Also, make sure to select the right input on Hisense TV to avoid such issues.
Change the Audio Output
Many of us will connect an external speaker or soundbar to your Hisense TV to increase the sound quality. In such cases, you need to carefully switch the audio output to the necessary ones to fix the issue. Once the audio output on Hisense TV is changed, you can hear audio from the external audio devices without any distortion.
Update Hisense Firmware
In some cases, firmware updates can fix audio-related bugs within the TV. To implement this process, ensure your Hisense TV is connected to a strong WiFi network. Then, visit the official Hisense website and check whether there is any new firmware for your desired smart TV. If so, then download the necessary firmware and upgrade the Hisense TV to its latest version.
Once done, relaunch the Hisense TV home page and play any content of your choice to check whether the distorted sound issue has been fixed. If the issue persists still, then head over to implement the next troubleshooting fix.
Reset Hisense TV to Factory Settings
As a final try, you can reset your Hisense TV to its default settings to fix the issue permanently. Though it is a powerful process that deletes the customized settings and the data from the TV, it will fix any sort of issues including the distorted or no sound problem on Hisense TV. So, make sure to implement the process and then set the sound settings from the beginning. Now, the distorted sound issue should be fixed on your Hisense Smart TV.
Contact Hisense Technical Team
If the troubleshooting solutions here don’t work effectively, then you can reach out to help from Hisense customer support. Since the support team is well-versed in handling smart TVs, they will help you find the best solutions to fix the issue. You can contact the Hisense support team in any of the ways mentioned below.
| Support Page | hisense-usa.com/support |
| Contact Number | +1 (888) 935-8880 |
| Contact Form | hisense-usa.com/contact |
| [email protected] |
FAQ
If your Hisense TV has no sound but delivers a picture, then you need to verify the sound settings of the TV, check the audio cables, update the firmware of the smart TV, and factory reset the device.
