Does your Hisense TV keep going back to the home screen while watching your favorite shows? You don’t have to worry much. This is one of the common Hisense TV problems and happens mostly because of a few possible reasons:
- Unstable internet connection
- Outdated firmware
- Software glitches
- Hardware issues
- Excessive cache
This can be fixed instantly, as I am here to help you with troubleshooting techniques. Dive in to learn more about the details.
Fixes for Hisense TV Keeps Switching to Home Screen
There are around nine possible techniques that will work wonders in fixing your Hisense TV. Implement the troubleshooting methods in sequential order to find the core cause and fix the issue in no time.
Check Network Connection
It is important to connect your Hisense TV to stable Wi-Fi. If there is a slight decline in the network signals or speed, it definitely creates a ruckus while streaming your favorite shows. Subsequently, it can cause your TV to switch back to the home screen multiple times.
To fix that, you can perform a speed test and check whether your WiFi connection is stable.
Restart your WiFi Router
After conducting the speed test, if you still feel that the issue is only with the internet connection. Now, it is time to restart your WiFi router. To do that, turn off your WiFi router and remove the cables. Wait for at least 5 to 10 minutes. Then, connect your Hisense TV to the WiFi and check if the issue has been fixed.
Restart Hisense TV
Sometimes, unwanted bugs can be the reason for your TV to glitch and get back to the home screen abruptly. So, quickly restart your Hisense Smart TV. This can rescue your device from bugs, and it will start working normally. Apart from this, it can free your device from prolonged usage.
Check With your Hisense TV Remote
Occasionally, this problem can arise due to damage to your Hisense TV remote. Check whether the Home button on your Hisense TV is jammed or not working properly. If that is the case, then it is natural for your Hisense TV to switch back to the home screen.
To fix this, remove the batteries of the Hisense TV remote and wait for a few minutes. Then, insert the batteries and check if the problem is resolved or not.
Update Hisense TV Firmware
It is a fact that using outdated firmware can decrease the Hisense TV’s working performance. At the same time, it can make your streaming in vain by forcing you to return to the home page frequently.
Better late than never, it is time to update your Hisense Smart TV based on your Hisense TV model.
Disable Energy Saver Mode on Hisense TV
Enabled Energy Saver mode or Eco mode is one of the reasons for your Hisense TV switching back to the home screen. This special feature will turn off your Hisense TV automatically when not in use. So, it is better to disable the Energy saver mode on Hisense TV and verify whether the problem is resolved.
Clear Cache on Hisense TV
Using your Hisense TV with excessive cached data is also one of the main reasons. This can make your Hisense TV freeze and flicker while streaming. At the same time, it can make your device get back to the home page several times.
So, it is better to clear the cache on your Hisense TV once every month. This frequent clearing will enhance the work performance of the Hisense TV, and you will also be able to install any apps on your Hisense TV hassle-free.
Factory Reset Hisense TV
Basically, you can follow this last factory resetting method only when all of the above fixes cannot help. This factory reset on your Hisense TV will turn your TV into the default mode, causing it to lose all of your stored data. But still, there is a high possibility of fixing this returning to-home screen problem on your Hisense TV.
Connect With Customer Support
One final to fix this Hisense TV problem is to contact Hisense TV customer support. They can guide you in resolving the issue more quickly. In case any professional hands are needed to sort it out, they will reach out to you immediately. So, you can have a look over the mediums on the below table through which you can contact them.
| Phone Number | +1 (888) 935 – 8880 |
| Support Page | Visit Website |
| [email protected] | |
| Live Chat | Available on its Support Page |
Overall, the above troubleshooting methods will make your TV work properly without any glitches. At the same time, it will not cause your Hisense TV to return to the home page unnecessarily. So, you can now enjoy watching your favorite shows or on-demand content without worries.
