This article will be an effective troubleshooting section to guide you through the causes of the issues and the possible solutions to fix the display not working on your Hisense Smart TV. There are plenty of reasons for this issue, and I have listed the most common issues that I have overcome. So, go through them and start troubleshooting the problem on your Hisense smart TV associated with the display.
- Faulty power connection
- Damaged cable connection
- Software bug or glitch
- Incorrect input selection
- Defective backlight or hardware components
Possible Solutions to Fix the Hisense TV Display Issues
The below fixes will be suitable for all Hisense TV models, including Hisense VIDAA, Roku, Android, Google, Fire, and XClass/Xumo TV. So, diagnose the reason for the cause and start implementing the troubleshooting process to fix the black screen on your Hisense TV.
Examine the Cable Connections
One of the primary causes of the display problem is damaged or insecurely connected cables. These cables may include Power or HDMI. Make sure all cables are connected tightly and properly to the necessary ports without any gaps. If you find any, then detach the desired cable and reconnect it firmly into the port. You can even replace the damaged cables with a new one or with a spare cable.
Check the Power Supply
As a next step, check the power source and verify whether your smart TV gets enough power supply. You can check for an LED light or an indicator light on the TV to confirm whether the TV has enough power. Suppose the TV doesn’t have enough power supply, then unplug the power cable from the socket and plug it into another power socket.
Moreover, you can even use a surge protector or a power strip to avoid such issues.
Once you have connected your Hisense TV to a different socket, switch on the TV and check whether the display issue has been fixed. If not, move to the next troubleshooting process.
Restart Hisense TV
Sometimes, restarting the Hisense TV can fix the display issue if the TV is accumulated with any bugs or glitches. Once you restart the TV, it will refresh the memory and will make your Hisense TV display work normally. So,
- Unplug the power cable from the power socket and the TV and leave the TV undisturbed for a few minutes.
- Now, the excess charge will be drained out from your smart TV.
- After that, plug back the power cable and power on the TV.
- Once done, the Hisense TV’s display should return to normal without any issues.
Disable Energy Saving Mode
Disabling the energy-saving mode on Hisense TV is also an important aspect of fixing the display issue on the TV. If this mode is enabled, your TV will consume minimum electricity and adjust the brightness automatically, which will cause any issues with the display. So, make sure to launch your desired TV Settings and disable the energy-saving mode if it is turned on.
Check the Input Connection
If you have connected any external devices to your Hisense Smart TV, it is mandatory to examine whether you have selected the right input source. This is because choosing the wrong input source will cause many issues and will not make the connected device work effectively. Sometimes, this can lead to Hisense TV screen issues, making the display work abnormally.
So, ensure to select the right input source on your smart TV and cross-examine whether the display issue has been fixed. If not, change the input on Hisense TV to fix the issue permanently.
Update the Hisense Firmware
An outdated TV software or firmware can cause issues like flickering or buffering on the TV screen. If the TV is not updated for a long time, then there are certain possibilities to get any issues with the display. So, update the Hisense TV software to its available version and check whether your TV’s display is back to normal.
Tip! Make sure to have a strong WiFi network on your Hisense TV throughout the update process for better results.
Reset Hisense TV to Factory Settings
If nothing gets back to your display works normally, then it’s better to take your smart TV to its default settings and then set it up from the beginning. Resetting the Hisense TV will delete all the storage from your TV, it will also clear the hidden bugs and glitches accordingly.
Suppose, your Hisense TV display is not working entirely and you can’t access your TV Settings, then it’s advisable to locate the Reset button on your Hisene TV and hold it for 20 seconds streaight to undergo the process. However, the reset button is available only on Hisense Roku and in some Android TV models.
Inspect the Hisense TV Hardware
Besides the above-mentioned methods, one of the major reasons for the Hisense TV display not working issue is within the TV’s hardware itself. In rare cases, the backlight of the TV might be damaged, which will be a cause for the screen problems.
Additionally, it is also mandatory to inspect whether your Hisense TV screen has any cracks or other visible damage. If you find any, then immediately contact the Hisense customer team and replace the damaged components. Once done, your Hisense TV display problem will be fixed.
Contact the Hisense Support Team
If nothing works effectively, then it is recommended to seek help from Hisense technicians. As delaying may take the TV to any serious problem, it is advised to reach out to the support team once you can’t fix the issue with the above solutions.
- Phone Number: +1 (888) 935-8880
- Support Page: hisense-usa.com/support
- Contact Form: hisense-usa.com/contact
- E-Mail: [email protected]
To conclude, this article clearly explains all the possible solutions to fix the Hisense TV display issue effectively. Once your TV display gets back to normal, start using the smart TV to stream your favorite things.
