Experiencing a persistent blue tint on your Hisense TV can be frustrating and troublesome to your viewing experience. The blue tint is most likely caused by internal or external damage to the device, inappropriate connections, and other factors.
You can effectively address this problem on Hisense TV by understanding the potential causes and implementing appropriate troubleshooting techniques. This article helps you learn the causes and provides adequate approaches to restore optimal picture quality to your Hisense TV.
Before proceeding with the solution, understand the possible causes, and this issue often arises from:
- Damaged video cables
- Faulty connections
- Improper picture settings
- Outdated TV firmware
- Internal hardware damage
Power Cycle the Hisense TV
Soft resetting or power cycling the Hisense TV is the primary troubleshooting method for fixing the Hisense TV blue tint issue.
Start by detaching the cord cable from the power outlet and block the power sources. Look for the Power button, which is generally located at the middle base of the TV. Now, press and hold the Power button on the Hisense TV pane for up to 20 seconds, which drains the remaining power from the TV.
Rest the TV for a few minutes and attach the cable back to the power socket. Now, boot up your Hisense TV and check that the issue has been rectified. If the issues remain the same, check out the next method.
Inspect the Cord and External Cables
Any loose connections between the AV cables will also lead to a Hisense TV blue tint. So, ensure that the video cable, typically an HDMI or RCA cable, is securely connected to the TV.
Inspect the HDMI and external cables for signs of wear, such as cuts, tears, exposed wiring, or knots, and replace them if any damage is found. Disconnect the cable from the TV and examine both the connector and the TV’s port for any damage.
If the connector is damaged, replace the cable. If the TV’s port appears damaged, try using a different port and change the Hisense TV input according to the connection. Additionally, connect a different device to your TV using another HDMI cable to determine whether the issue lies with the Hisense TV or the external device.
Also, if the cables are properly connected and working well. Check out the picture settings of the Hisense TV.
Modify the Picture Settings
An improper adjustment in the picture settings will also display a blue tint on your Hisense Smart TV. To rectify this, access your Hisense TV settings menu via the remote. Navigate to the Picture settings, locate the Picture Mode, and set the option to Cinematic or Movie to find a more satisfactory image.
Additionally, locate the Color Temperature section, which may offer presets like Warm or Cool or specific settings in degrees Kelvin (For example, 6500K or 5700K). Adjust the color temperature to Warm or to a value below 5000K. Check if the issue is addressed, if not, move on to the next method.
Update the Hisense TV Firmware
Outdated firmware will lead to many technical issues on your Hisense TV, including the blue tint. If there are any pending updates available, follow the on-screen prompts and instructions to initiate the installation process.
By regularly updating your Hisense TV’s firmware, you can effectively resolve various issues and ensure optimal performance and functionality of your TV. Check whether the issue is rectified, and if not, jump to the following technique.
Factory Reset the Hisense TV
Performing a factory reset on your Hisense Smart TV can be an effective solution for resolving the blue tint problem. By resetting the TV to its original settings, you have the opportunity to eliminate any misconfigurations that may be causing the issue.
It’s important to note that initiating a factory reset will remove all personalized settings and adjustments you have made to the TV’s firmware. Therefore, proceed with caution and be prepared to reconfigure your preferences after setting up your Hisense TV.
Run an LED Test on Hisense TV
If the issue persists even after resetting the firmware, another helpful technique is to check the LED backlighting to see if it’s causing the blue tint. This involves looking at how evenly the light is spread across the screen.
If there are any irregularities or problems with the backlighting, like flickering or dim areas, it could mean there is internal damage to the TV’s hardware, like faulty LED modules or damaged circuits.
Finding these issues is important for figuring out the cause of the blue tint and deciding whether to repair or replace it. But remember, doing this test might be best with the professionals to avoid more complications.
Reach Out to the Hisense TV Help Center
If the TV fails on the LED test and finds internal damage, you can claim the warranty if you are eligible. Contact Hisense customer support with detailed information about the problem and follow the instructions to repair or claim the Hisense TV warranty. You can also mail your queries to [email protected] or visit the nearby service center for fast assistance.
