Does your Hisense TV menu keep popping up without any particular reason? Then, it is time to fix the issue. This Hisense TV problem occurs most probably due to the following reasons like
- Enabled Demo/Store mode
- WiFi network connectivity issue
- Outdated firmware
- Slight alterations in the TV Settings
- Faults in the remote control
- Hardware issues
You can implement the troubleshooting techniques I mentioned in this article, which will be very helpful in fixing the menu keeps popping issue on Hisense TV. Dive in to learn more about the details.
Efficient Ways to Fix the Menu Keeps Popping Up Issue
Rather than following the fixes in a sequential order, better identify the root cause for the problem and fix it without any delay. The below troubleshooting method will fix the Hisense TV menu keeps popping up issue on all models, including VIDAA, Roku, Fire, XClass, Android, and Google OS.
Disable the Demo Mode on Hisense TV
In rare cases, Hisense TV being in the Demo Mode/Store Mode can trigger the TV to pop-up menus. So, turn off the Store mode on Hisense TV and switch the TV to the Home mode as quickly as possible. If you can’t switch your TV to the Store Mode, you can better factory reset your TV to accomplish the process.
Reconnect Hisense TV With WiFi
A slight deflection in the network signals and an unstable internet connection can cause the Hisense menus to pop up frequently. In that case, you can try disconnecting the WiFi from the Hisense TV. After a few minutes, restart and connect the Hisense TV to WiFi to check if the issue is resolved.
Power Cycle Hisense TV
If the above two fixes don’t fix the menu popping-up problem, you can power cycle your Hisense TV. Power cycling will refresh your TV’s software glitches and other bugs.
To do that,
- Turn off your Hisense TV and unplug the cable from the power source.
- Wait for at least 5 to 10 minutes, and then reconnect the TV’s cable to the power cable.
- Then, turn on the Hisense TV as this can fix the popping-up issue.
Remove the Remote Batteries
Rarely, the malfunctioning of your remote can cause the menu to pop up on the Hisense TV screen. Damaged buttons or false signals from the remote can affect the work efficiency of your Hisense TV, and menus keep popping up for no reason.
- To fix this, you have to first turn on your Hisense TV with the remote controller.
- Then, flip your remote backward and remove the batteries from the Hisense TV remote.
- After this, keep the remote aside and notice if the menu pops up on the Hisense TV.
- If there is no pop-up menu detected, then it is most probably because of the false signals from the remote controller.
- You can resolve this by cleaning the remote without any dust or debris with a neat cloth. If you still face the same issue, it is better to reset the Hisense TV remote.
Delete Unwanted Apps
Sometimes, the applications installed on Hisense TV might get corrupted due to temporary bugs, causing the menu to pop up. So, you can delete the unwanted apps on Hisense TV to free up storage space. Moreover, deleting the recently added application can also help fix the menu popping-up issue.
Update Hisense TV Firmware
An outdated firmware on the Hisense TV can slow down the device’s working performance. Also, it constantly reminds you to update your Hisense TV with the pop-up menu. To avoid this, better you can update your Hisense TV to the latest version and resolve the menu popping-up problem.
Factory Reset Hisense TV
After trying all of the above fixes, if the menu still keeps popping up, the only option is to try to factory reset your Hisense TV. A factory reset can remove all of the stored data and turn your system to default, but it can still solve the problem. The sooner, the better.
Contact Hisense TV Customer Support
As a final option, you can contact Hisense TV customer support as they will guide you in fixing the problem. With professional guidance from customer support, you can clear out the popping-up menu problem. Besides, there are different modes to contact them and I have enlisted them in the table below.
| Customer Care Medium | Contact Link |
|---|---|
| Phone Number | +1 (888) 935-8880 |
| Support Page | Visit Website |
| Live Chat | Available on the support page |
| FAQ Page | Visit Website |
Overall, the popping-up menu problem will be fixed on your Hisense TV, and you can stream your favorite shows and movies without any disturbance.
