This comprehensive guide uncovers the steps to elaborate on the reasons and fixes behind the “Your Device Has Failed Verification System Halted” issue on your Hisense Smart TV. This is one of the rare Hisense TV problems that may be encountered only by a few TV users. Some of the major reasons for this issue are mentioned below for your reference. Have a look at them and sort out the issue with your smart TV.
- Outdated firmware
- Invalid login credentials
- Device incompatibility
- Location issues
Fixes for the Error “Your Device Has Failed Verification System Halted” on Hisense TV
If your Hisense Smart TV undergoes a suspicious error like the “Your Device Has Failed Verification System Halted,” you can follow the below solutions to make the TV error-free.
Restart Hisense TV
Restarting Hisense TV will clear the temporary bugs or glitches on the TV. So, this should be your primary step since it will not delete any saved data or files on the TV. To do that,
- Unplug the TV from the power socket and hold it for a minute.
- Then, press the Power button on the Hisense TV to drain out the excess power.
- After a few minutes, plug back the TV into the power socket and turn on the switch.
Now, your Hisense TV will be free from the error. Otherwise, move to the next troubleshooting solution.
Verify the TV Remote
When a Hisense Smart TV screen is “halted,” it means that the screen got stuck or frozen all of a sudden while streaming. This message may display when your Hisense TV remote buttons are not working.
In this case, make sure the remote’s battery is in good working condition. Otherwise, remove the batteries and replace them with a new one. Also, make sure the remote is dust-free and reset the Hisense TV remote to fix the remote issue. Once done, verify whether your remote is back to normal and operate your smart TV smoothly.
Check the Device’s Compatability
Sometimes, the “Failed Verification System Halted” error may happen if you are about to access a streaming service or an app that is incompatible with your smart TV. Once you open the particular app on your unsupported Hisense TV, the TV screen will display the message “Your Device Has Failed Verification System Halted.”
So, make sure to double-check beforehand whether the service is compatible with your Hisense TV or the specific operating system.
Update the Hisense TV Firmware
One of the main culprits in this issue is the outdated hardware or software of the Hisense Smart TV. If your smart TV is not been updated for a very long time, then it’s mandatory to upgrade the Hisense TV to its latest version. As Hisense releases new software at regular intervals, visit its website and look for the available updates using your Hisense TV’s model number. Then, connect your TV to a stable home WiFi to upgrade the TV automatically to its latest version. Suppose you encounter any issues with the automatic update process. Follow the steps below and implement the process manually.
| VIDAA TV | Settings → Support → System Update → Check Firmware Upgrade → Upgrade. |
| Roku TV | Settings → System → System Update → Check Now → Update Now. |
| Android TV | Settings → Device Preferences → About → System Update → Update Now. |
| Google TV | Profile icon → Settings → System Update → About → System Update → Restart Now. |
| Fire TV | Settings → My Fire TV/Device & Software → Check for Updates → Install Update. |
Once your Hisense TV is back, it will automatically restart itself to complete the upgrade. After that, boot up your TV and check whether the TV is error-free.
Hard Reset Hisense TV
Hard resetting the Hisense TV is one of the last options after trying all of the above fixes. By doing this, your Hisense TV will restore to its default settings, and then you need to set up the TV from the beginning. Before contacting the support team, make sure to undergo this powerful process, as this will cause any sort of issues within the TV.
Replace the Hisense TV Motherboard
Any damage or injury to the TV’s internal parts or the motherboard will probably cause the “Device Has Failed Verification System Halted” error on your Hisense TV. So, if you are an expert in handling TV components, make sure to dismantle the smart TV and check whether the motherboard is in good condition.
Otherwise, seek help from professionals and replace the damaged motherboard with a new one to eradicate the issue.
Get Help from Hisense Customer Service
If you have confirmed that the issue is not related to the login or device software, then contact the Hisense support team for further guidance. Explain the troubleshooting techniques that you have tried and then get a better solution for the issue. Moreover, you can even visit the nearby television center or the Hisense repair center and get a fixed solution. If you need to contact the support team via online websites, then follow up using the links given in the table below.
| Support Page | hisense-usa.com/support |
| Contact Form | hisense-usa.com/contact |
| [email protected] |
The above measures will probably help you fix the “Your Device Has Failed Verification System Halted” error on your Hisense Smart TV. After that, you can access any of your favorite shows or events on the big screen effortlessly and unlimitedly.
