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    Home » No App Store on Hisense Smart TV – The Reason Behind It
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    No App Store on Hisense Smart TV – The Reason Behind It

    RubenBy RubenDecember 4, 2024No Comments6 Mins Read
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    No App Store on Hisense TV

    Are you struggling to locate the built-in app store on your Hisense Smart TV? There’s a chance that the app store might get missed from the home screen. There could be plenty of reasons, from a technical bug to the lack of a smart TV option. Here are the causes and fixes to this issue.

    Table of Contents

    Toggle
    • Reasons for Missing App Store on Hisense TV
    • Troubleshooting Methods to Fix Missing App Store on Hisense TV
      • Perform a Soft Reset
      • Update the Hisense TV Software
      • Factory Reset the Hisense TV
      • Reach Out to Hisense Customer Service
    • Does Upgrading to the Latest Hisense TV Resolve the Issue?
    • Alternative Tricks to Get Apps on Hisense TV
    • FAQ

    Reasons for Missing App Store on Hisense TV

    Typically, there are a variety of reasons for the missing Hisense TV store. Some of them are,

    • If you have an old Hisense TV model, the TV may lack the built-in App Store. However, the TV may have a set of pre-installed apps that can be streamed directly without the need for installation.
    • Sometimes, the App Store isn’t directly available on the home screen. In such cases, you can move to the Apps or My Apps to find the respective App Store on your Hisense TV.
    • Another reason the Hisense App Store isn’t available is that your TV may not be a smart TV. A non-smart TV doesn’t have built-in app store in it.
    • In rare cases, your Hisense TV may be a carbon copy of the original one, which falls under the fake TV category. If your Hisense TV is a fake one, you might not be able to find the app store in it.
    • If you have a Hisense XClass/Xumo TV, you must know that this model doesn’t have a built-in App Store, and you can only stream the pre-installed apps.
    • As Hisense TVs run on different operating systems, the app store’s name will differ on each model. So stop thinking that Hisense’s app store will named only as Play Store. Here are the different names for the Hisense TV’s app stores based on the operating system.
      • Hisense VIDAA TV – VIDAA App Store & VEWD App Store
      • Hisense Roku TV – Channel Store (built-in)
      • Hisense Android TV – Google Play Store
      • Hisense Google TV – Google Play Store (built-in)
      • Hisense Fire TV – Amazon App Store (built-in)

    Troubleshooting Methods to Fix Missing App Store on Hisense TV

    Besides the old and carbon-copied models, other Hisense TV models have a dedicated app Store. So, if the app store is missing suddenly, then here are the methods that you must follow to fix the error.

    Perform a Soft Reset

    If the App Store is missing, the first solution to perform is to soft reset Hisense Smart TV. This process will clear all the minor bugs and glitches on the TV if it is a temporary one.

    • Detach the power cables from the TV and wall socket.
    • Hold the remote and press the Power button for a few seconds.
    Press the Power Button on Hisense TV Remote
    • Then leave the TV undisturbed for about a minute and plug back the power cables.
    • Now, turn on your Hisense TV and check if you can see the App Store.

    Update the Hisense TV Software

    Sometimes, the App Store will not be available on your desired Hisense TV’s home screen if it is running out of updates. So, updating Hisense TV’s firmware is one necessary factor in finding the hidden App Store. In rare cases, an auto updation may fail to update the firmware, so it’s better to manually update the TV’s firmware whenever it is required.

    Note: Make sure to check if your Hisense TV is connected to a WiFi network.

    Factory Reset the Hisense TV

    Another common solution for finding the app store on your TV is to reset your Hisense TV to its factory settings. Resetting the TV will delete the files and restore them to their initial state. After the successful reset, you’ll find the app store after setting up your Hisense TV.

    Reach Out to Hisense Customer Service

    If you still can’t find the app store on your TV, you better seek help from technicians without wasting your time. Contact Hisense customer service in the ways given below to find out the reasons behind the app store missing issue.

    • Phone Number: +1 (888) 935-8880
    • Contact Form: https://www.hisense-usa.com/contact
    • Support Page: https://www.hisense-usa.com/support

    Suppose the issue is a serious one, check with the Hisense TV warranty and claim for a free service.

    Does Upgrading to the Latest Hisense TV Resolve the Issue?

    Yes. If you’re using an old Hisense TV, it might not included with the App Store. Even if it does, many popular apps, including Netflix, Crunchyroll, Viki, and Prime Video, are not supported in the old versions. So, it’s time to upgrade your Hisense TV to the latest model to resolve the issue. All the latest Hisense Smart TVs come with built-in app stores to install and manage applications.

    So, purchase the best Hisense Smart TV from online retailers like Amazon, BestBuy, or Walmart. After this, you can elevate your streaming experience by installing the best apps for your Hisense TV from the respective app store.

    Alternative Tricks to Get Apps on Hisense TV

    If you are unable to install the apps from the Hisense TV’a app store, here are alternatives you can follow to get the app content.

    • Use any streaming devices, like Firestick, Roku, or Chromecast with Google TV connected to your Hisense TV to access the respective app store.
    • Use the Cast or AirPlay feature on your Hisense TV to display your smartphone content without installing the app on your TV.

    The above-listed alternatives will help you display the app content on your respective Hisense TV models.

    FAQ

    1. Is it possible to download the Google Play Store on my Hisense TV?

    No. You can’t download the Google Play Store app on your Hisense TV of any model. If you own a Hisense TV that doesn’t support the Google Play Store, use streaming devices like NVIDIA Shield or Android TV Box to access the Play Store.

    2. Can I install a different app store on Hisense TV?

    No. Besides the built-in app store, you can’t use other app stores on your Hisense TV.

    3. Why can’t I find certain apps on the Hisense TV app store?

    Due to app incompatibility, you can’t find certain ones on your Hisense TV. So, check the app’s compatibility before installing it. Also, some apps are geo-restricted and available to access in certain regions. In that case, you can use NordVPN to bypass those restrictions and access the restricted content from anywhere.

    Google Play Store Hisense App Store Hisense TV App Store Missing App Store
    Ruben

    Hey there! It's Ruben, a tech enthusiast who's been using Hisense TV for a long time. As Hisense has gained more popularity in recent days, I've decided to share my knowledge with my fellow users. My blog will be of help to those new to Hisense or who have been using the brand for quite some time in unlocking the TV's full potential. By following my tips and guidelines, you can take your Hisense TV viewing experience to the next level.

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