Close Menu
    Settings

    How to Reset Hisense TV to Factory Settings

    RubenBy 4 Comments4 Mins Read
    How to reset Hisense TV

    This article will explain the steps to factory reset Hisense TV to the default settings within a minute or two.

    A soft reset on Hisense TV will fix up app freezing or loading issues. However, if you encounter technical issues, such as bugs and glitches that aren’t solved by basic troubleshooting methods, then hard/factory reset is your last option to be done on the Hisense TV.

    Upon reset, all the apps and settings that you have configured will be deleted permanently. So, you need to start using it from scratch by setting up your Hisense TV again.

    How to Hard Reset Hisense Smart TV With Remote

    The procedure to hard reset the Hisense TVs using a remote differs for each OS and is explained in simple-to-follow steps.

    Hisense VIDAA TV

    1. On the home screen, navigate to the top left corner and choose Settings.
    2. Choose the Support option on the left-side menu pane.
    3. Under the Support section, click on Reset to Factory Default.
    4. Confirm your reset.
    Reset Hisense VIDAA TV

    Hisense Android TV

    1. Navigate to click the Android TV Settings icon.
    2. Select Device Preferences.
    3. Choose Reset.
    4. Click Reset again to confirm your action.
    5. Select Erase Everything to finish resetting.
    Tap Reset to reset the Hisense Android TV

    Hisense Google TV

    1. Select the Profile icon on Google TV.
    2. Choose Settings tile.
    3. Highlight System → choose About.
    4. Select Reset → click Factory data reset.
    Click on Factory Reset

    Hisense Fire TV

    1. Go to Fire TV Home to press the Settings icon.
    2. Select My Fire TV/Devices & Software.
    3. Click Reset to Factory Defaults.
    4. Choose Reset on the pop-up to reset the TV.
    Click on Reset to Factory Defaults

    Hisense Roku TV

    1. From Roku Home, select Settings.
    2. Choose System → Advanced System Settings.
    3. Click Factory reset and enter the reset code.
    4. Click OK and confirm the reset.
    Click on Factory Reset and enter the PIN

    Hisense XClass/Xumo TV

    1. Open Settings and choose the Device Settings menu.
    2. On the next screen, choose Factory Reset.
    3. If the TV prompts you to enter the displayed PIN, enter it and confirm the process.
    4. The reset process starts automatically and thus uninstalls Hisense TV apps & information.
    Factory Reset Hisense XClass/Xumo TV

    Is it Possible to Reset Hisense TV Without a Remote?

    Yes. You can manually reset the Hisense TVs without a remote in two different ways.

    • Physical buttons: Locate the reset button on the Hisense TV panel to navigate and go to the Settings section of the TV to reset the device. In addition, most Hisense Roku/Android TVs have a hard reset button on the back, which you can press to reset the device.
    • RemoteNow App: Install the RemoteNow app from the Play Store or App Store. Then, pair the Hisense TV remote app with your smartphone. Now, use the remote app to navigate to the TV Settings and perform the hard reset.

    Are Soft Reset and Hard Reset on Hisense TV the Same?

    No, a soft reset is nothing but restarting a Hisense TV whenever a software issue occurs. Unlike hard reset, it won’t delete any saved settings or data on your Hisense TV. The main purpose of a soft reset is to remove the temporary bugs and glitches from the device. Also, I recommend you perform a soft reset before the factory reset. Here’s how you do it:

    1. Initially, power off your Hisense TV and remove the power cord from the wall outlet.
    2. After that, wait for a few minutes.
    3. Now, plug the power cord back into the wall socket and boot up your Hisense TV.

    In this way, you can eliminate all the temporary issues associated with your Hisense TV.

    Factory Reset is one of the most effective troubleshooting methods for solving problems on the TV. You can also perform the factory default settings if you are planning to sell the Hisense Smart TV.

    FAQ

    1. Is it possible to reset Hisense TV with no picture?

    Yes, if your Hisense TV screen is black and shows no picture, you can use the built-in reset button to factory reset the device.

    2. Do a factory reset erase my data on Hisense TV?

    Yes, after resetting the device, all the saved settings and data will be permanently removed from your Hisense TV.

    Hey there! It's Ruben, a tech enthusiast who's been using Hisense TV for a long time. As Hisense has gained more popularity in recent days, I've decided to share my knowledge with my fellow users. My blog will be of help to those new to Hisense or who have been using the brand for quite some time in unlocking the TV's full potential. By following my tips and guidelines, you can take your Hisense TV viewing experience to the next level.

    Related Posts

    View 4 Comments

    4 Comments

    1. MC on

      Good Morning, I have a Hisense model 50Q8G, it is stuck on the Hisense Androidtv logo and keeps looping but does not complete the start. I have downloaded the right software using the serial number and tried updating the software suing a usb. The install happens properly, then it restarts and shows briefly an icon saying erasing and then it gets back into the same Hisense Androidtv loop and never completes the start.

      The same issue happened few months ago and it got resolved through the USB software update but this time, it is not working

      Reply
    2. Ruben on

      Good morning..!!

      It’s frustrating to see that your Hisense 50Q8G Android TV is stuck in a boot loop, and the usual USB software update isn’t resolving the issue this time. To overcome this issue, you can resolve this issue by following the instructions given below.

      1. Ensure your TV firmware file is extracted properly and is a compatible version for your Hisense 50Q8G.
      2. Additionally, you can try using a different USB drive with a minimum of 8GB and formatted to FAT32.
      3. Go ahead to carry out a hard reset on your Hisense TV to resolve any bugs in the device. Use a paperclip or pin to press the reset button and start the TV again.
      4. Check if your Android TV have a recovery mode and choose to Wipe Data or Factory Reset or Wipe Cache Partition option. This erases your TV data entirely.

      If none of the above fixes helps resolve boot loop issue, I wanted you to reach out to Hisense Customer Support. The professional support team will help resolve the deeper hardware or software issue that is causing the Hisense Android TV logo and keeps looping.

      Let me hear back from you if this has helped you out.

      Reply
    3. Madonna on

      Hi, I have a Hisense 70S5 TV. Turns on, briefly shows the Hisense logo on screen, then goes completely black. That’s it.
      Can’t find a reset button on the TV at all anywhere.
      Not sure whether it’s a software issue or hardware issue.

      Reply
      • Ruben on

        Hi Madonna,

        Hisense 70S5 TV showing this issue is completely resolvable. Certain models will not have a reset button so as your Hisense TV. Since you wanted to figure out if this occurs due to software or hardware issues, you need to follow the troubleshooting below.

        To fix software-related issues:
        1. Power cycle your Hisense TV
        2. Check the right input source is selected
        3. Update the TV firmware
        4. Test the remote controller is working
        5. Check for the external devices’ connectivity
        6. Reset the TV using the remote controller

        To fix hardware issues:
        1. Inspect the loose connections
        2. Check if there is no issue with the power cord and supply
        3. Look for TV’s backlight issue

        Contact the Hisense TV customer support if the above fix fails to resolve 70S5 TV turns on, briefly displays the Hisense logo, and then goes black. In case of hardware damage, you shall claim the warranty if available and resolve the issue.

        Hope this was of help to you in fixing the issue..!!

        Reply
    Leave A Reply