Did an error code 003 pop up while updating your Hisense TV firmware? Don’t panic. I am here to help you to get the issue solved.
Error code 003 is a common issue on Hisense Roku TV, which indicates that your WiFi network is unstable. This error code commonly occurs while performing a software update. However, Some of the possible causes of this error code problem are,
- Poor or unstable internet connection
- Problem with the Roku server
- Software bugs or glitches
- Wrongly configured network settings
How to Fix Hisense TV Error Code 003
Despite these reasons, the following troubleshooting tips will work effectively to fix up the error code problem on your Hisense TV. Follow them and implement the techniques chronologically for an effective solution.
Check the Internet Connection
It is usual to receive an unstable internet connection sometimes, which will cause error code 003 to occur. When the issue arises with an internet connection, the first step is to cross-verify the supply of the WiFi network and check whether it is stable or not. To find the exact speed of your internet, you can visit fast.com and run a speed test. If the internet is poor, then try connecting to another strong WiFi and update the software hassle-free.
If the upload and download speed is good, then move on to the next troubleshooting technique to fix the internet issue.
Reboot Your WiFi Router
If the internet connection is good and you are still facing the error code issue, try rebooting your WiFi router to see if you can resolve it. Any malfunction in the router will not send the proper network signal and will be a major cause of the error code issue.
To fix this, detach all cables from the WiFi router and leave it undisturbed for about 2-3 minutes. Then, re-plug the cables back and turn on the switch to check if the WiFi speed is good. If it’s not stable, then try to place the WiFi router near your Hisense TV to establish a stable wireless network.
Check the Server Status
The next process you need to initiate is to check whether there are any outages on the Roku’s server. You can do this by visiting any third-party websites like Downdedector on any browser.
Once you find that the problem is with the server, you need to wait until the developers repair it and restore it to normal. If the problem is not with the server, you can head over to the next solution.
Power Cycle Hisense TV
Another powerful method to fix the Hisense TV error code 003 is to restart your Hisense Roku TV. Restarting is a basic troubleshooting technique that will fix many issues that arise due to a software glitch or bug. To power cycle your Roku TV,
- Get the remote and turn off the Hisense Roku TV.
- Remove the connected cables from the TV as well as the power socket.
- Now, wait for at least 5 minutes to drain out the excess charge from your TV.
- Then, plug back the cables and turn on your Hisense TV.
- Now, the error code 003 problem might be fixed on your TV.
Tip! You can even restart your Hisense Roku TV by navigating to Settings โ System โ System Restart โ Restart.
Configure the Network Security Protocol
You can also fix the error code issue by changing the network security protocol. In most cases, configuring the network protocols is one practical solution for fixing any connectivity issue.
To do so, open any browser and enter the IP address to get the router’s settings page. Then, hover to the Wireless or Settings tab and change the security mode to WPAK2-PSK (TKIP). Finally, reconnect your smart TV to the WiFi network and examine whether the error is removed.
Reset the Network Settings
Yet another powerful process to vanish the Hisense TV error code 003 issue is to reset the Hisense Roku TV network settings. As this will eradicate any sort of connectivity issue, you need to set up your network from the beginning.
- With your Hisense Roku TV turned on, launch the Settings section.
- Scroll down to choose System from the left pane and hit Advanced System Settings.
- Further, tap the Network Connection Reset option to reset the WiFi network.
- Finally, you need to hit the Reset Connection to forget the WiFi network on your Hisense TV.
- Once your TV is back, you must set up the internet connection from the beginning and use the TV according to your choice.
Factory Reset the Hisense TV
If you are disappointed after trying the above solutions, it is recommended that you reset your Hisense TV to its factory settings. When you hard reset your TV, it will delete all the stored data and bring the TV back to its original state. Thus, the error code 003 issue will also be fixed on the TV. After that, you need to setup Hisense TV from scratch and establish the internet to update the firmware.
Alternative Ways to Come Out of the Error Code 003 Issue on Hisense TV
Besides following the above troubleshooting methods, I recommend our readers follow the alternative approaches to bypass the Hisense Roku TV error code 003.
- Use Different WiFi Networks: If the router’s network signal is the problem, you can connect your Hisense TV to a different WiFi network and use the TV smoothly.
- Use Ethernet Cable: You can also use a wired internet connection to avoid unavoidable inconvenience in the network connection. To do so, use an ethernet cable and mutually connect your smart TV and router.
Contact the Hisense Technical Support
If resetting your Hisense TV also doesn’t fix the error on your TV, then it might be a serious issue or a hardware problem that can be fixed only by professional technicians. So, reach out to Hisense customer support and explain your problem to them to get a fixed solution.
I hope any one of the solutions in the above guide will fix the error code 003 issue on your desired Hisense Smart TV. Once the error is fixed, you can use your TV with a proper internet connection and stream any online content, download apps, or update the Hisense TV’s firmware.