Hisense Android and Google TVs come with the built-in Safe Mode feature. Before initiating complex troubleshooting techniques like resetting Hisense TV, turning on the safe mode on your Hisense TV will be the best solution to find and fix those issues. After enabling this feature, the downloaded apps on the Hisense TV will be disabled so you can easily determine the malfunctioning app.
Once you fix the issue, you must disable Hisense TV safe mode to access the installed app and other functions normally.
Important Note! The Safe Mode is a diagnostic mode available only on Hisense Android and Google TV OS.
How to Turn On/Off Safe Mode in Hisense Android/Google TV
Since Android and Google run on similar operating systems, the procedures to get your Hisense TV out of safe mode are the same.
1. Launch the home screen after turning on your Hisense Android/Google TV.
2. After that, you need to tap the Settings icon at the top.
3. Upon doing so, choose the About or System option from the settings section.
4. Look for the Restart option by scrolling down and tapping on it.
5. On the remote, you need to hold the OK button for 2 seconds until you get the reboot screen.
6. Hover to select the Reboot to Safe Mode option using the remote, and your TV will restart automatically.
7. Finally, your TV will enter into the safe mode and display “SAFE MODE” at the bottom right corner. To turn off safe mode on Android TV, repeat the same steps.
The above information will allow you to rectify the problem on your TV easily. If you can’t diagnose this properly or are still facing any issues, it’s better to factory reset your Hisense TV. Optionally, you can even contact Hisense TV customer support.
FAQ
If you don’t have a remote controller with you, then use the Hisense TV remote application to exit your Hisense TV out of Safe Mode.
