Among the various models, the Hisense VIDAA TV has the Anyview Cast app as a built-in option. Though this app is termed one of the best screen mirroring apps for smart TVs, it may fail to work properly in rare scenarios. The common reasons behind this issue are,
- Unstable WiFi network
- Software bugs and glitches
- Anyview Cast being turned off
- Outdated TV and app version
So, after knowing the specific reason, you can follow the troubleshooting techniques to fix the Anyview Cast not working on the Hisense TV issue.
How to Fix Anyview Cast Not Working on Hisense TV
Follow the troubleshooting method chronologically to eradicate the Anyview Cast not working issue easily.
Inspect the Internet Connection
The primary reason behind the Anyview cast app not working on Hisense TV is an unstable WiFi network. An internet connection is the major parameter for screen mirroring on Hisense TV. So, make sure that the internet connection is stable, if not, switch to a different WiFi network to implement the process.
Another important factor is that your smartphone and the Hisense TV use the same WiFi network. If the mirroring devices are connected to different Wi-Fi networks, you will face issues with Anyview Cast. So, ensure you connect your smartphone and the TV to the same Wi-Fi and check if the issue gets fixed.
Tip! If the internet connection is not stable and poor, try rebooting the router to increase the internet speed.
Restart Your Hisense TV
Sometimes, a temporary bug or glitch will prevent the Anyview cast from working on your TV. This can be fixed by simply restarting the Hisense VIDAA TV. A restart can be performed by detaching the power cables from the power socket and then repluging them back after 5 minutes.
After performing this process, start the mirroring process on your TV. In case it fails to work, you can proceed with the next troubleshooting fix.
Check Whether the Anyview Cast App is Activated on the TV
If power cycling the TV also doesn’t bring the app back to work normally, you need to examine whether the app is activated on your Hisense VIDAA TV. Although the app will be activated automatically, it’s best to activate the Anyview Cast app manually to fix the issue.
- Turn on Hisense VIDAA TV and launch the home screen.
- Using the VIDAA TV remote, navigate to the Settings section.
- Hover over System and choose the Network option.
- Highlight Network Settings and check if the Anyview Stream option is turned On. If not, make sure to toggle the switch.
Update the App & Hisense TV Firmware
In rare scenarios, the problem might be with the device firmware. Indeed, it’s the app or the TV’s firmware, it is important to upgrade frequently. Most Hisense TVs will update the firmware automatically once they are connected to the internet. Otherwise, you need to implement the process manually to avoid any miscommunications.
Like using an updated TV, it is also important to use an updated version of Anyview Cast. Check whether the app has released any new updates and then navigate to the Settings section to update the app on Hisense TV.
Uninstall & Reinstall the App
If the problem is not with the connection, then it might be with the Anyview Cast app. There are instances when the app may function abnormally if the caches are over-accumulated or if there are any bugs within it. In this case, it’s better to uninstall it and re-install the app on your Hisense TV.
Tip! While casting the content from your smartphone to TV, make sure the Anyview Cast app doesn’t get inactivated and is always open.
Factory Reset Hisense TV
If the Anyview Cast app is still not functioning properly, then I recommend hard resetting your Hisense VIDAA TV. A reset is a major fix that will restore the Hisense TV to its default settings by deleting all the stored files and data. So, think twice before implementing this process.
Once you reset your TV, for sure the issue will be fixed on the TV. After a while, you must set up your Hisense TV from scratch and customize the settings according to your needs.
Reach Out to Customer Support
If you still encounter the same problem on your TV, it’s better to seek help from Hisense technicians without any further delay. Only a technician can detect and guide you through the correct steps to resolve the issue. You can follow the below-listed ways to reach out to Hisense customer support to get some valuable remedies.
- Phone Call: +1 (888) 935-8880
- Support Page: https://www.hisense-usa.com/support
- Contact Form: https://www.hisense-usa.com/contact
- E-Mail: [email protected]
By performing the above fixes, you will resolve the Anyview Cast issue on your Hisense VIDAA TV. Once the issue is fixed, you can cast content to your TV using the TV’s built-in feature.
