In rare scenarios, you may encounter a solid white screen on your Hisense Smart TV. The primary reason behind this issue is a slow or unstable network connection or the screen saver feature being enabled on the TV. Nevertheless, the white screen issue on your TV can be fixed by using some uncomplicated techniques, as mentioned in the guide below. Some other common root causes behind the white screen issue are:
- Poor internet connection
- Software issues
- Fault in the HDMI connections
- Hardware damage
- Damaged TV screen
Potential Fixes for Hisense TV White Screen
The guide below outlines the fixes for the white screen issue on Hisense TV models, including VIDAA, Roku, Android, Google, Fire, and XClass/Xumo TV. Go through them chronologically and implement the process on your TV to fix the issue.
Power Cycle Hisense TV
The primary and foremost step in fixing the white screen issue is to restart the Hisense TV. Power cycling the TV will fix any minor bugs and glitches and will help your TV overcome the issue. So,
- Disconnect the power cable from the wall socket and leave it idle for about 2-3 minutes.
- Now, the excess charge from your TV will drain out. After that, plug back the power cable and turn on your Hisense TV.
- Finally, the white screen issue will be solved if it is caused by a simple error. Otherwise, step ahead to implement the upcoming solutions.
Check the Internet Connection
The white screen issue on a Hisense TV is likely to occur if the TV is connected to a poor or unstable WiFi network. So, make sure to run a speed test to check the stability of the network.
In case there is any problem with the WiFi router, reboot and check if the issue is getting fixed. Or else, connect your Hisense TV to a different home network to fix the white screen issue.
Inspect the Cables Connections and Ports
One simple reason behind a white screen is damage to the cable connections or the TV ports. A loose connection or improper cable connection can also cause this issue. To fix this issue, you need to undergo various checking connections that are mentioned below.
- HDMI Cables: If you find any damage in the HDMI cable, make sure to change the cable to a new one. Also, check if the cables are firmly inserted into the TV without any loose connections.
- HDMI Ports: Sometimes, the HDMI ports in the TV may be damaged or blocked by dust particles. In such cases, clean the port with a dry cloth and then switch the cable to a different port.
- Power Cable: Despite the HDMI cables, the power cables may also burn out or get damaged. So, you need to opt for a new cable to fix the issue.
- LVDS Cable: If the LVDS cable on your TV is loosened or damaged, no signals will be delivered from the main board to the display panel, which will result in a white screen or flickering screen on Hisense TV. So, remove the back panel of your Hisense TV and ensure to connect it firmly.
Adjust the Picture Settings
Hisense is top-rated for its best-picture settings, and some of the popular modes are standard, dynamic, aspect ratio, game mode, free sync, etc. In some cases, the picture settings may be wrongly configured on your TV, which may result in screen problems.
So, modify the picture settings of your Hisense TV manually and check if the screen looks good. In case you can’t bring the screen back to its normal state, then scroll down to the next fix.
Tip! You can even adjust the brightness on Hisense TV to fix the white screen issue.
Disable Screen Saver
Is the screen saver enabled on your Hisense TV? If so, you might encounter a white screen issue. Some Hisense TV models can automatically switch their screen saver, which results in the white screen issue. So, it’s better to change the screen saver manually or turn it off completely to avoid such problems.
Check the T-Con Board
Another culprit for the Hisense TV’s white screen is damage to the T-Con board. It is responsible for receiving video signals from the main board and processing them to display the images on the screen. So, if the T-Con board of your TV is damaged, you will definitely face the white screen issues.
Since you cannot change the T-Con board by yourself, you need to seek help from the technicians for further assistance. Once you replace the T-Con board, I hope the problem will be solved. Also, it is necessary to check other hardware parts like LCD panels, backlight, etc., to use repair-free components.
Hard Reset Hisense TV
If the above fixes didn’t help you get out of the issue, you need to reset your Hisense TV to its default settings. Keep this fix as your last solution because resetting the TV will restore it to its initial settings and delete all the stored data and files on the TV. After resetting your TV, set up your Hisense TV from the beginning and check if the screen issue is solved.
Reach Out to the Hisense Technical Team
If the problem on your Hisense TV is serious and you can’t rectify it, then contact Hisense customer support for further assistance. Hisense offers various ways to contact the support team, such as phone calls, online websites, live chat, email, and customer centers. Reach out to them in any one of the ways, explain your problem to them, and get the right solution for it. Also, make sure to check the Hisense TV warranty to claim a free service.
In the end, any of the solutions listed above will surely help your TV overcome the white screen issue. If it happens, you can use your TV to stream your favorites, play games, and more.
