Does your Hisense TV keep dimming or brightening by itself without any reason? Although this is one of the common Hisense TV problems, it may disturb your viewing experience by giving you poor picture quality. You can overcome this brightness problem on your Hisense TV by using some simple troubleshooting techniques, which are mentioned in the guide below. Before that, you know the exact reasons for the issue. Some of them are,
- Software bugs
- Technical issues
- Change in Picture Settings
- Energy Saving Mode turned on
Troubleshooting Steps to Fix the Hisense TV Brightness Problem
When your Hisense TV faces any issues in brightness, here are the simple fixes that you need to attempt.
Adjust the Brightness Manually
Initially, you can try adjusting the brightness on your Hisense TV manually using the remote controller. To do so, navigate to Picture Settings and select Brightness. Now, you can manually use the arrow buttons on your remote control to increase or decrease the brightness level on your Hisense TV.
Power Cycle the Hisense TV
Sometimes, the brightness level on your TV will change automatically if there are any hidden bugs in the software. This issue can be solved easily by simply restarting your Hisense Smart TV. A simple restart can even fix many temporary issues on your TV.
Disable Energy Saving Mode
Another major reason for the brightness problem is an enabled energy-saving mode on your Hisense TV. An energy-saving mode is a setting on the TV that reduces power consumption by automatically adjusting the screen’s brightness and contrast level. If this option is enabled, your smart TV will often end up with a brightness problem.
Remember, this mode is not available on Hisense Android and Fire TVs. So, make sure to check the compatibility and then step forward to implement the process of disabling it.
| Hisense VIDAA TV | Settings > System > Timer Settings > Power On Timer or Power Off Timer. |
| Hisense Google TV | Profile > Settings > System > Power & Energy > Energy Saver > Turn Off. |
| Hisense Roku TV | Settings > System > Power > Auto Power Savings > Redoce Power After 15 minutes or Turn Off After 4 hours. |
| Hisense XClass/Xumo TV | Settings > Device Settings > Power Preferences > Auto-Off > Off. |
Check for Firmware Updates
Sometimes, updating the firmware can also fix many issues. So, give it a try by updating the Hisense TV firmware to its latest version. Besides, connect your Hisense TV to a WiFi network and navigate to the Settings section of respective smart TVs. Once the firmware is updated, check if the brightness on your TV is at a good level.
Adjust Backlight Settings
A backlight setting on a smart TV changes the intensity of the lighting source to improve and adjust the picture quality according to the environment. In rare cases, these backlight settings may adjust wrongly to the environment, thus resulting in a brightness issue. So, hover over your TV Settings and manually change the backlight settings to the necessary ones.
Otherwise, you can jump to the next troubleshooting method and reset the picture settings on your Hisense TV to fix the issue in no time.
Reset Hisense TV Picture Settings
If none of the above fixes help you solve the problem, we request that you reset the picture settings to the default one on your respective Hisense TVs.
| Hisense Android/Google TV | Settings > Device Preferences > Picture Mode > Reset to Default. |
| Hisense Roku TV | Home > Settings > System > Advanced System Settings > Factory Reset > Reset TV Picture Settings > Press Play/Pause button 3 times. |
| Hisense VIDAA TV | Settings > Picture > Picture Mode Settings > Reset Current Mode > OK. |
| Hisense XClass (Xumo) TV | Settings > Picture and Sound > Reset Picture and Sound Settings |
Reset Hisense TV
As a final fix, you must factory reset your Hisense Smart TV to delete all the files and customize the settings on the TV. Since this is a powerful fix, it will solve any type of issue within the TV.
Once you reset your TV, set up the Hisense TV from the beginning, and then check if the brightness issue has been solved.
Reach Out to Hisense Customer Care
If the brightness issue still persists and your TV gets dimmed automatically, you should contact Hisense Customer Service to deal with it further. Explain your problem to them and get a fixed solution for the Hisense TV brightness problem. You can contact the Hisense team in one of the following ways:
| Phone Number | +1 (888) 935-8880 |
| Support Page | https://www.hisense-usa.com/support |
| Contact Form | https://www.hisense-usa.com/contact |
| Customer Centers | https://global.hisense.com/support/customer-center |
As the brightness problem is a common issue, understanding the cause of the issue before finding a solution will be the best choice. Once you fix the issue, you can navigate through the TV’s picture settings and alter the settings of your choice.
