Google Play Store is a popular app store comprising various applications classified under categories, including games, movies, and TV shows. You can install and enjoy watching the desired app content on the streaming device. Since the Hisense TV comes with a different operating system, people might be confused about the Play Store availability. Proceed to the section below for more clarified details on which Hisense Smart TV supports the Google Play Store.
How to Access Google Play Store on Hisense Smart TV
Hisense TV comprises six operating systems, namely VIDAA, Android, Google, Fire, Roku, and XClass/Xumo OS. However, only a couple of operating systems have the built-in Google Play Store. Let’s discuss that in the below session.
The Google Play Store is officially available on Hisense TVs running on Android and Google OS. So that, you can use your Hisense TV remote control to navigate and access the Play Store directly.
To access the Google Play Store:
- Android TV: Home → Apps → Google Play Store
- Google TV: Home → Search → Built-in Play Store
After accessing the Play Store, you can search and download apps on the Hisense TV without any hassle.
Why Can’t I Find the Google Play Store on Hisense Google TV/Android TV?
Unlike the Hisense Android TV, Hisense Google TV doesn’t have a dedicated Play Store icon on the home screen. In other words, a dedicated Play Store icon will be missing. Instead, you must navigate to the Apps section to download the apps from the Google Play Store.
On the other hand, if there is no App Store on Hisense TV with Android OS, then there might be a software glitch. To rectify this, you can perform a simple restart on your Hisense TV to get the Play Store back on the home screen.
How to Access Google Play on Unsupported Hisense TV Models
As mentioned earlier, the Google PlayStore is only available on Hisense Android and Google models and not on others. However, models like Roku, Fire, VIDAA, and XClass/Xumo possess their own app stores, namely Roku Channel Store, Amazon App Store, and VEWD App Store. So, you can search and download your favorite apps from the respective app stores.
For example, if you own a Hisense VIDAA Smart TV and like to access the Play Store, you can look for either the VIDAA App Store or the VEWD App Store. Upon selecting them, you can search for your favorite apps and download them accordingly.
On the other hand, you can connect Play Store-compatible streaming devices like Chromecast with Google TV, NVIDIA Shield, or Android TV box to the HDMI ports of your Hisense TV. After that, change the input on your Hisense TV and easily access the Play Store without hassle.
What’s Next If Google Play Store is Not Working on Hisense TV
There may be times when you will not be able to access the Google Play Store on your Hisense TV. The causes associated with this issue vary, and the reasons include poor internet connection, temporary glitches, software bugs, insufficient storage, Google Account-related issues, etc.
To overcome the Google Play Store not working issue on your Hisense TV, you should try out some DIY fixes. Firstly, relaunch the Play Store app and ensure the internet connection is stable on your TV. Then, log out of your Google Account and log in with the right credentials. Clearing the cache of the service and restarting your Hisense TV are also recommended fixes. If this doesn’t resolve the issue, you should reset the Hisense TV and set up the device.
You shall even seek for technical support from the Hisense Customer Support team for any further clarifications.
Wrapping Up
To conclude, choosing the Google PlayStore app is the right option for your Hisense TV because it offers a better user interface, frequent app upgrades, and more appealing apps. You will be delighted to download the desired apps from the Google Play Store. Meanwhile, if your Hisense TV doesn’t support the Google PlayStore, use the default app stores depending on the operating system to download and manage apps.
FAQ
No. Even though models like Hisense Android, Google, and Fire TVs support sideloading the app, you can’t sideload the Google Play Store APK.
Google Play is an Android App Store and, therefore cannot be installed on TVs working on other OSs, including VIDAA TV.
It is because the Hisense TV is a non-smart TV.
2 Comments
Hi i have been bought Hisense model no 32K220W in 2016. Still it in good condition . Today i tried to watch youtube through wifi but i could not play. I want the solution please
Here are a few steps to help you resolve the issue with playing YouTube on your Hisense TV:
1. Make sure your TV is connected to the internet. You can check this by going to Settings > Network > Network Status.
2. Ensure your TV’s firmware is up-to-date. Check if an update is available to download and install it.
3. Sometimes, a simple restart can fix connectivity issues. Turn off your TV and unplug it from the power source. Do the same for your router. Wait a few minutes, then plug them back in and turn them on.
4. Go to Settings > Apps > YouTube > Clear Data. This will reset the YouTube app and might fix any glitches.
5. If clearing the data doesn’t work, try uninstalling and reinstalling the YouTube app.
6. Sometimes, the YouTube app might not be compatible with older TV models. Ensure you’re using the latest version of the app that is compatible with your TV.
7. If none of these steps work, there may be an issue with the YouTube app’s compatibility with your older TV model. In that case, you might need to use an external streaming device like a Roku, Chromecast with Google TV, or Amazon Fire Stick to watch YouTube.