The “Dead Pixels” are tiny dots on the TV screen that do not display the exact color of the content. These tiny dots may occur in various colors, including black, pink, red, white, purple, magenta, or green. So, if you encounter the dead pixels issue on your Hisense TV screen, it’s not necessary to replace your smart TV immediately. Before that, try the basic troubleshooting methods and fix the issue yourself. Some of the common reasons for the dead pixels are,
- Over usage of the TV
- Temporary glitches
- Exposure to high temperature or humidity
- Defective Hisense TV screen
How to Fix the Dead Pixels Issue on Hisense TV
Here are a few techniques that you need to try when your Hisense TV screen is with dead pixels.
Rest the Hisense TV Screen
The dead pixels on your Hisense TV screen are primarily caused by temporary issues such as temperature changes or electrical interferences. So, give a rest to your screen. Wait for a few hours or a couple of days to cool down the pixels on their own. Sometimes, if you are continuously using your Hisense TV for a long time, then you might encounter the issue.
So, the extension of the pixels may be temporary, which can be cleared by just waiting for some time. Prioritize this fix as your major solution and then proceed to the other troubleshooting processes.
Power Cycle the Hisense TV
If the dead pixels are caused by a temporary bug or glitch, you cannot fix it by resting the TV for a few minutes. These bugs can be cleared only if you restart your Hisense Smart TV to get rid of the dead pixels. To restart the TV, simply press the Power button once and check whether you can see the Hisense logo on the TV screen. Otherwise,
- Detach the power cable from the socket and hold for a few minutes.
- Then, plug the power cable into the necessary socket and turn on the switch.
- Now, your Hisense TV should be free from dead pixels.
Try Playing a Suitable YouTube Video
One of the easiest and most convenient ways to fix the dead pixels issue is playing a YouTube video. Since the dead pixels occur in various colors, choose any “Dead pixel fixing” video from YouTube that lasts for nearly an hour and play it. Let the video run as long as possible and wait for some time. Once the color of the video varies accordingly, it can help you unblock the dead pixels on the TV screen and let you operate your TV as you wish.
Use the Pixel Repair Software
If you want to implement the troubleshooting process at an advanced level, then you can try fixing the dead pixel issue using the pixel repair software tool. This will probably fix the dead pixel issue entirely on your smart TV. So, get a HDMI cable from online e-commerce stores like Amazon and connect its one end to the Hisense TV’s HDMI port. Further, connect the other end to your PC and enable the connection.
Then, download pixel repair software like Pixel Rea on your PC and activate it. Once the process begins, the Pixel Rea tool will change the display of the screen and reset the pixels at a higher frequency to wake up the sleeping pixels.
Rub Down the Hisense TV Screen
Yet another simple solution to fix the dead pixels on the Hisense TV is rubbing the TV screen where the dead pixels have been raised. Get a soft dry cloth in your hand and gently massage the areas with dead pixels. Make sure to massage the dead pixels as smoothly as possible because too much pressure can generate new dead pixels on the TV screen. Sometimes, this process may take a while.
So, repeat the process in the same direction 3-5 times and then check for the result. If the dead pixels have been fixed, you are in luck. Otherwise, move to the following troubleshooting methods.
Reset Hisense TV
Resetting the Hisense TV is a powerful process that can deadly fix any problems with the Hisense Smart TV. Moreover, it can fix screen-related problems such as dead pixels, vertical lines, horizontal lines, or even screen color issues on Hisense TV. If you have a Hisense Roku TV, simply locate the Reset button on the TV and press it once to take your TV to its factory settings. Otherwise, launch your TV Settings and choose the Reset option to run the process.
Replace the TV Screen
If resetting the TV didn’t bring back your screen to normal, then it’s better to replace the Hisense Smart TV screen. As this is one of the reliable and efficient ways to fix the issue, reach out to the nearby service center or contact the support team to replace the TV screen.
Tip! If your Hisense TV comes under an active warranty, you can claim it for a free service and replace the TV screen for free.
Contact the Hisense Support Team
If none of them works effectively, then it’s better to contact Hisense customer service to solve the dead pixels issue on the TV. However, inform the support team about the dead pixels and clarify whether they could fix the issue using some troubleshooting techniques or if it is necessary to replace the entire TV itself.
| Support Website | hisense-usa.com/support |
| Phone Number | +1 (888) 935-8880 |
| Contact Form | hisense-usa.com/contact |
| [email protected] |
In conclusion, the overall troubleshooting guide is enough to fix the dead pixels issue on the Hisense Smart TV. To get the best experience, resolve the issue completely on your TV and then start using it.
