A pink screen on a Hisense TV is a common issue that is caused by misconnections between the HDMI cable and the TV. Moreover, this scenario is a common factor among the Hisense TV screen color problems, and it can be fixed by using simple troubleshooting solutions. Below are some of the common reasons that you must know before fixing the pink screen issue on your Hisense Smart TV.
- HDMI connection problem
- Software glitches
- Color space issue
- Outdated TV firmware
- Incorrect picture settings
- Faulty T-Con board or hardware components
7 Possible Solutions to Fix the Pink Screen Issue on Hisense TV
Beyond understanding the potential causes, here are the effective troubleshooting techniques to fix the pink screen issue on your Hisense TV. Implement them based on your problem and fix the issue in minutes.
1. Check the HDMI Connections:
Start your troubleshooting process by examining the HDMI cables. This is because one of the major culprits for the pink screen issue is the HDMI cable connection. So, ensure all the HDMI cables are securely connected to the Hisense TV as well as the external device. If you find any loose or gap between them, immediately unplug the cable and securely plug them back into the desired ports.
Sometimes, any HDMI cables would have torn or damaged. In this case, purchase a new HDMI cable from Amazon and connect it to your smart TV. This will probably fix the pink screen on your TV. Also, ensure that the HDMI port is good without any damage.
2. Power Cycle the Hisense TV:
The next primary step is to restart your Hisense TV to eliminate the hidden bugs and glitches. Moreover, this fix will resolve the power-related issues and improve the TV’s overall performance. So,
- Pull out the power cable from the Hisense TV and the power socket.
- Wait for a minute to drain out the excess charge.
- Then, plug back the power cable into the necessary sockets and turn on the switch.
Now, your Hisense TV will boot up, and the TV screen should be normal. If the screen is still pink, then you can move to the next troubleshooting fix.
3. Verify the Input Source:
Beyond examining the HDMI cables, it is also necessary to check the input source on your Hisense TV. If you have connected any external device via an HDMI cable and chosen the wrong input source, the screen may turn pink or purple. So, make sure to choose the right source and change the input on your Hisense TV.
This process can be done by pressing the Input or Source button on your Hisense TV remote and then changing the port to the necessary one.
4. Tune the Picture Settings:
Most of the Hisense Smart TVs will automatically change the picture settings according to the content you are watching. In this case, if the picture settings are wrongly configured, it will affect the originality of the picture and lead to the pink screen issue. So, it’s better to manually change the picture settings of Hisense TV to avoid such miscommunications and to bring the TV screen back to normal.
Tip! Hisense TV supports various picture settings, and some of the popular settings are aspect ratio, noise reduction, smart scene, local dimming, ambient mode, and more.
5. Upgrade the TV Firmware:
There is a high possibility of a pink screen when the smart TV runs out of updates. Hisense releases new software at regular intervals to improve the TV and the user’s performance. So, it is mandatory to check and update the Hisense TV firmware to the latest version. You can undergo the updating process either via an internet connection or via a USB flash drive.
6. Inspect the TV’s Hardware:
Sometimes, any damage to the Hisense TV’s internal or external parts can make the TV screen turn pink. This may include the backlight, T-Con board, motherboard, TV screen, inductor, or capacitor. Since handling the hardware components is not an easy task, it is recommended that you get help from a professionally talented person or from Hisense customer service.
Once you have changed the defective hardware component, check whether the screen problem has been fixed. Otherwise, jump towards the last troubleshooting solution.
7. Reset your Hisense TV:
Probably, factory resetting your Hisense TV should be your last fix since it will erase all the files and data from the TV. Moreover, it will also configure the customized settings. Resetting is a powerful process, and it will eliminate the bugs and glitches on the TV and fix the pink screen issue. Once done with the process, set up your Hisense TV from the beginning and check the pink screen has been eliminated.
Contact the Hisense Technical Team
If you are exhausted from trying the above solutions and your Hisense TV screen is still pink, then it’s better to contact the support team for a fixed solution. Only the professionals can identify the symptoms of the issue and can provide you with the right solutions. So, reach out to the support team in any of the ways mentioned below and fix the screen issue on your respective Hisense TV.
- Support Page: Hisense-usa.com/support
- Phone Number: +1 (888) 935-8880
- Contact Form: Hisense-usa.com/contact
- E-Mail: [email protected]
Winding Up!
Attempting the above DIY fixes will help you overcome the pink screen issue on any Hisense Smart TV, including VIDAA, Roku, Android, Google, Fire, and Xumo TV. Take preventive measures like maintaining the TV screen regularly, using a surge protector to shield your TV from power fluctuations, and more to prevent the pink screen issue in the future.
