Before purchasing a new Hisense Smart TV, you need to know whether it is original or not. Since there are a lot of brands in the market to engage with, you may be a bit confused between original and fake TVs. So, we request you be cautious about the suppliers before purchasing a new Hisense TV. Follow the genuine guide below to know the authenticity of your TV.
Tips to Find the Original Hisense TV
To determine the originality of a Hisense Smart TV, you can consider the factors given below.
- Check the Packaging & Documentation: Look for signs of damaged or poor-quality packaging. Authentic products usually come with high-quality packaging, detailed documentation, user manuals, and warranty information.
- Branding and Logos: Genuine Hisense TVs usually have their brand and logos imported into the TV itself. You can find the logo on the TV remote as well as on the TV package box.
- Verify the Serial Number: Each Hisense TV has a separate serial number to differentiate it from the others. Typically, you can use this number to verify the authenticity of your TV by contacting Hisense customer support.
- Purchase from Authorized Retailers: It’s safe to purchase the TV from an authorized retailer shop to reduce the risk of fake TVs.
- Compare the Features & Specifications: Each Hisense model has unique features and specifications. So you can cross-check these sources from its official website and confirm the originality of the TV.
How to Identify a Fake Hisense TV from an Original
Here are some of the tips that will help you detect a fake TV when purchasing from a manufacturer.
- When the TV price is ridiculously lower than expected.
- The brand name design and logo may look slightly different than the original.
- More colorful and flashy TV boxes.
- The serial number on the box and the TV was wrong.
- Fake TVs will not have a user manual.
- When the packaging box doesn’t have the OEM’s toll-free number, service center address, and brand logo.
How to Get Rid of Fake Hisense Suppliers
While purchasing a new smart TV, it’s important to maintain a distance from the fake suppliers. Look for the authorized dealers or visit the Hisense official website to get the TV. In case, you have any doubts regarding the authenticity of a Hisense TV, it’s better to seek help from Hisense customer support directly.
