When it comes to electronics, a warranty is an essential thing to be aware of. Whenever your Hisense TV seems damaged or functions abnormally, you can claim your warranty. To do this, you must be aware of the warranty schemes and instructions provided by Hisense. This guide will provide you with all the possible ways of reaching out to Hisense TV customer service to check and claim its warranty.
Terms & Conditions to Claim Hisense TV Warranty
Certain conditions apply for claiming a warranty on Hisense Smart TV, and the following are some of the terms and conditions given by Hisense. If your Hisense TV models, including VIDAA, Roku, Android, Google, Fire, or XClass/Xumo TV, meet any of these conditions, you are eligible to claim its warranty.
What’s Covered Under Warranty?
- Manufacturer defects in materials and workmanship for one year are covered under the Hisense TV warranty.
- Improper shipment or damage due to the poor package of Hisense TV.
- Mechanical and electrical breakdown of internal parts without any over-usage.
What Isn’t Covered Under Warranty?
- Cosmetic damage.
- Damages occurring in consumer instruction, delivery, installation, and setup.
- Damages from electricity fluctuations, surges, and lightning strikes.
- Any damage due to natural calamities, accidents, and device misuse.
- TVs that are used for rental purposes will not come under this warranty.
To be noted! For more information regarding the warranty check, you can visit the Hisense user manual that comes with your smart TV.
Hisense TV Limited Warranty – All You Need to Know
Hisense TV covers the warranty period for 3 years from the date of purchase. But, the limited warranty period is valid for up to 1 to 3 years based on the TV model you are using.
The box will come with an extended warranty card for an extra 3 years, which will be applicable based on the date mentioned on the invoice. Beyond replacing the product under warranty, you will get the same warranty as the original one for a replaced part or product.
How to Register for Hisense TV Warranty
- On any browser, visit the Hisense TV’s service plan website.
- You can tap the View product option and choose your Hisense TV model. Otherwise, enter the Hisense TV’s model number in the required field.
Note! Get your Hisense TV’s model number on the back panel, and usually, the number has 15-20 characters.
- Upon choosing the model, enter the price name and click Enter.
- By selecting the service plan, you can tap the Select option at the right.
- To purchase the photo of the receipt, enter the required credentials and upload the Hisense TV’s serial number.
- You should tap the Proceed to Payment option and follow the on-screen instructions to complete the process.
- When your Hisense TV’s warranty is activated, you will get an e-mail regarding the warranty registration.
How to Claim for Hisense TV Warranty
There are numerous ways to check and claim the Hisense TV warranty service. If the damage is simple, visit the Hisense help center website for online help resources before claiming a warranty check. The following are the ways to claim the warranty in a user-friendly manner.
Before reaching out to claim warranty service, ensure you check back the below essentials appropriately for a smoother process.
- The original purchase receipt or a copy of the bill or invoice.
- Current location of the damaged Hisense TV.
- Hisense TV’s serial number.
Hisense Online Support | www.hisense-usa.com/support |
Hisense Call Center | 1800-266-1969 or +91180 012 396 0960 |
Hisense Email Support | [email protected] |
If your Hisense TV comes under the terms & conditions of the service, they will provide you with a date for the service either at your home or onsite. Hisense extends its warranty with a repair or replacement option and allows you to track the status of your claim progress. If the warranty period is empty, you need to repair the damage at your own cost.
FAQ
Yes. You can even check and claim the warranty for your Hisense TV even if you lost your receipt. Just locate the serial number of your Hisense TV and contact customer service to claim the warranty.
Hisense allows its users to return TVs within 30 days from the date of purchase.
Yes. Occasionally, you can avail of a 4 to 5-year warranty for selected Hisense TV models.
2 Comments
Totally my tv block out amount ago.. 🥺🥺🥺🥺
Hi @Darryl Jay H. Amorin
Does your TV have warranty?