How to Enable & Access the Hisense TV Service Menu

Do you have an old model Hisense TV? Then, your TV may not have certain options in normal settings. The service menu of Hisense TV allows you to access various sets of configurations on your TV apart from the settings menu. By reading this full article, you will learn the exact steps to access the hidden service menu on your Hisense Smart TV.

Note: The Hisense Fire and Hisense XClas/Xumo TVs don’t have the service menu options.

How to Access Hisense TV Service Menu

Here are the simple steps for accessing the service menu in all Hisense TV models.

Hisense VIDAA TV

1. Upon navigating to the Settings section of Hisense VIDAA TV, pick the Sound Settings option.

2. Tap on Speakers and hit the Balance option to get the remote.

3. On the remote, press the 1969 or 0532 buttons and get the green letter M on your TV screen.

4. Go ahead and press the Menu button. Then, wait a minute to get to the secret menu page.

Finally, you can make use of the available secret menu options on your Hisense VIDAA TV.

Hisense Roku TV

Unlike other Hisense Smart TVs, Hisense Roku TV’s service menu is called the Secret Menu. There are various secret menus on the Hisense Roku TV, and each has a separate code to access. Below are the available Hisense Roku TV secret menus and their codes accordingly.

• WiFi Secret Menu: Home (5 times) → Up → Down → Up → Down → Up.
• Network Menu: Right → Left → Right → Left → Right.
• Roku Platform Menu: Home (5 times) → Fast Forward → Pause → Rewind → Pause → Fast Forward.
• Channel Info Menu: Home (3 times) → Up → Left → Right → Left → Right → Left.
• Images & Ads Menu: Up → Right → Down → Left → Up.
• Roku Developer Menu: Home (3 times) → Up (2 times) → Right → Left → Right → Left → Right.
• Roku Antenna Menu: Home (5 times) → Fast Forward → Rewind → Down → Fast Forward.
• HDMI Secret Menu: Home (5 times) → Down → Left → Up (3 times).
• Bitrate Override Menu: Home (5 times) → Rewind (3 times) → Fast Forward (2 times).
• Reboot Menu: Home (5 times) → Up → Rewind (2 times) → Forward (2 times).
• Update & Reset Menu: Home (5 times) → Fast Forward (3 times) → Rewind (2 times).

Hisense Android TV

1. Once you turn on your Hisense TV, choose the Settings icon.

2. You should scroll down and select Sound.

3. On the next screen, tap Advanced Settings and choose the Balance option.

4. You must press 1969 or 0532 on your remote to get the letter M on the right corner of your TV screen.

Note! The letter M indicates the Service Mode option.

5. Get the remote and press the Menu or Settings button.

6. Now, you will get the list of service menu options on your TV.

7. If you want to exit the Hisense service menu page, press the Menu button.

Hisense Google TV

1. Fetch the remote to press the Settings button.

2. Upon selecting it, choose System and tap on About.

3. To proceed further, you need to press certain combinations of buttons on your remote. Hover to press the UP, RIGHT, DOWN, RIGHT, UP, FAST FORWARD three times, REWIND two times, and BACK buttons.

4. On the next screen, you will get the service menu. Here, you can see options like HDMI settings, sound settings, HDR settings, etc, that can’t be found on the normal menu.

Benefits of Enabling Service Menu on Hisense TV

There are many benefits of enabling the service menu on your Hisense TV. Some of them are related to the picture settings, whereas others are related to the audio. Meanwhile, here are the hidden features of accessing a service menu.

• Elevated Picture Quality: By accessing the secret menu, you can enhance your Hisense TV’s picture with advanced calibration. Some of the Hisense TV calibration options include backlight control, white light balance, and color temperature.
• Enhanced Audio: Similarly, you can also get access to hidden audio options to enhance the audio quality, which includes the equalizer settings and surround settings.
• Firmware Updates: If the firmware update is not showing on the TV’s main settings, then you can access the secret menu to get the available updates.
• Customization: You can customize the Hisense TV home screen and thereby access the desired things with one click.
• Factory Reset: Accessing the service menu is one of the perfect methods for troubleshooting Hisense TV back to its factory settings.

Hisense TV Stuck on Service Mode – Troubleshooting

After accessing the respective settings, you can exit the service mode by pressing the Menu button on your remote control. However, some users report that their Hisense TV got stuck in service mode and can’t exit. If you’re one among them, then here’s the solution.

If you get stuck in service mode, perform a soft reset on your Hisense TV to get rid of the issue. To do that,

• Locate the Power button on your Hisense TV and press it one to turn it off.
• Remove the power cable from the wall outlet and leave it for 5 to 10 minutes.
• After a few moments, plug the power cable back into the wall outlet.
• Now, use your remote control or the physical Power button to turn on your Hisense TV.
• Now, check if your TV gets out of the service menu.

The service menu allows you to access various configurations on Hisense Smart TVs. If you happen to see a black screen on Hisense TV, you can access this secret menu and reset the TV.