Is your Hisense TV not turning on? Do not fret. Here is the guide that will lead you on the right path to fix the Hisense TV not turning on issue. Go through this article and learn the simple DIY fixes to troubleshoot the Hisense won’t turn on issue.
Various factors affect your TV unit, and before you troubleshoot your Hisense TV, you must know the possible causes.
- Power Issues
- Remote malfunctioning
- Loosened HDMI cable
- Damaged Power cord
- Hardware Issues
- Software Glitches
Fixes to Resolve the Hisense TV Not Turning On Issue
I hope you have an overview of why your Hisense Smart TV is not turning on. Let’s take a closer look at the simple troubleshooting steps to fix your TV.
Ensure Proper Power Supply
A power supply is essential for every electronic device. To start with, make sure your Hisense TV has a proper power supply. If it does not, unplug your TV’s power cord cable immediately and plug it into a working power socket. If you are using a power strip to power multiple electronics from a single outlet, try plugging the TV’s cable directly into a wall outlet.
Inspect the Power Cable and Outlet
Any damage in the TV’s power cable or outlet will prevent the TV from turning on. A faulty wall outlet will send a low power to the cable which will not help the TV to turn on. So, make sure to check the wall outlet before you begin to plug your TV.
Sometimes, the power outlet will send a sufficient power supply, but your Hise TV doesn’t turn on. In this case, there is a high chance that the power cord cable is damaged. So, inspect the cables and make sure to use a proper one without any damage.
Tip! You can use a voltage tester to examine if the power socket is working properly.
Check the Input Source
If the issue is not with the power source, inspect the HDMI cables and make sure the connections are made properly. Any loose connections between the TV and the cable will cause your Hisense TV to stay on the black screen.
Parallely, check for any physical damage on the HDMI cable. If there’s one, replace the faulty cable with a new one as a troubleshooting method.
Fix the Hisense TV Remote
If your Hisense TV is not turning on, it’s not true that the issue will be only with the TV. Sometimes, your TV remote may not work properly. Check the remote batteries and replace them with new ones. Now, point the remote towards your TV and press the Power button to turn on the TV. If the issue persists, then press the Power button on the TV panel to turn on your Hisense TV without a remote.
Power Cycle Hisense TV
A simple power cycle is one of the effective ways to fix the Hisense TV not turning on issue. By doing it, you can eliminate software glitches and bugs, voltage fluctuations, power outages, etc.
- Just unplug the TV from its power source and disconnect the other cables.
- Locate the Power button on Hisense TV and hold it for about 30 seconds to drain out the excess power.
- After that, re-plug the power cables back and turn on the switch.
- Now, your Hisense TV should turn on without any struggles.
Check for the Backlight Defect
If your TV won’t turn on, the screen is black, and the red light is blinking on Hisense TV, you can confirm that the issue is with the TV’s backlight. The backlight issue may happen if there is a power surge, a defect in the bulb, or any physical damage to the TV. You can find out whether the issue is with the backlight or not using the steps below.
- Put off all the lights in the room where your Hisense TV is placed.
- Direct a flashlight to the front panel of your TV screen and check if you can view any images.
- If you get any dull images on the screen, then you can confirm that the fault is with your TV’s backlight.
Tip! You can visit a nearby TV retailer shop to replace the defective backlight. It was found that the Hisense TV backlight replacement costs between $100 and $300.
Factory Reset Hisense TV
One of the last troubleshooting tips to recover your Hisense TV from this issue is to reset your Hisense TV to its factory settings. Upon resetting the Hisense TV, you can eradicate any serious issues or bugs on your TV.
Unlike other TVs, Hisense runs on various OS such as Android, Google, Fire, Roku, VIDAA, and XClass. Among them, you will find the reset button on Hisense TVs with Roku and Android OS only. Find the reset button on Hisense TV at the back and simply press it once to restore your Hisense Roku TV to factory settings. Excluding the Hisense Roku TV, unplug the power cables and perform the power cycle process for other Hisense TVs.
Once the issue is fixed and the TV is turned on after performing the reset process, you need to set up your Hisense TV from scratch.
Get Help from Hisense Customer Support
If you can’t turn on your TV even after trying the above troubleshooting methods, it is advised to contact Hisense customer service for further guidance. If the issue is with the TVs hardware or software, you can check and claim for the Hisense TV warranty and get the issue fixed with no cost. In case the warranty is expired, you need to avail the paid service.
| Contact Number | +1 (888) 935-8880 |
| Hisense Contact Form | https://www.hisense-usa.com/contact |
| Hisense Global Customer Center | https://global.hisense.com/support/customer-center/ |
Once you have fixed the issue and turned on your Hisense Smart TV, you can perform various functions as you wish.
FAQ
This indicates that the TV’s backlight is damaged. So, replace the Hisense TV backlight with the help of technicians to fix the issue.
