This article uncovers possible ways to reach out to Hisense TV customer service quickly. There may be plenty of reasons for contacting customer services, such as fixing errors, queries regarding Hisense TV warranty, and inquiries about the product, service, and complaints. Despite the reason, you can sort out the issue with the help of the below guide.
Possible Ways to Reach Out to Hisense TV Customer Service
To make your work simpler and quicker, here are some of the available customer modes of Hisense TVs and their contact links accordingly.
| MODE OF CONTACT | CONTACT LINK |
|---|---|
| Phone Number | +1 (888) 935-8880 |
| Support Page | Visit Website |
| Customer Centers | Visit Website |
| FAQ Page | Visit Website |
| Contact Form | Visit Website |
| Live Chat | Available |
| [email protected] |
Available Phone Numbers
Here is the list of Hisense helpline numbers for your reference:
| SOURCE | PHONE NUMBER |
|---|---|
| TVs & Soundbars | 1-888-935-8880 |
| Appliances | 1-877-465-3566 |
| Return Product | 1-659-657-8640 |
| Return Replacement Pieces | 1-800-432-8542 |
| Hisense Encompass | 1-866-779-5154 |
| Information on Recycling | 1-888-769-0149 |
| Hisense UK | 0333 800 2200 |
| Hisense Canada | (855) 344-7367 |
| Hisense India | 18002661969 |
| Hisense Australia | +61 180 044 7367 |
Available Social Media Platforms of Hisense TV
Hisense also supports some of the popular social media platforms through which you can get updated with its latest technologies and software. Also, you can comment on the respective posts to get valuable remedies.
When to Contact Hisense TV Customer Service?
You can contact Hisense customer service if you can’t fix the specific hardware or software issue yourself. Most of the time, simple DIY fixes can resolve the problems on your Hisense TV. However, you can reach out to Hisense customer service if you face the following issues.
- If you can’t update the Hisense TV firmware via the internet or a USB flash drive.
- The TV’s backlight is damaged and needs a replacement.
- Replacement for any physical damage while shipping or manufacturing.
- Issues with the TV overheating and restarting frequently.
- When your Hisense TV is not turning on.
Utilizing Hisense’s Online Support Resources
Hisense provides a wealth of online resources to assist customers. So, instead of contacting customer service, you can make use of these online resources to troubleshoot the issues by yourself.
- Product Manual: Using the Hisense TV’s product manual, you can get a guide to set up steps and troubleshooting.
- FAQ Section: Hisense provides users with its own FAQ section to assist the needy with relevant questions and respective answers.
- Device Registration: Visit hisense.com/register and register your Hisense TV. After a successful activation, you can get all the latest updates regarding Hisense.
About Hisense TVs Return Policy
It’s not uncommon for a customer to worry about the Hisense TV return policy since the process is quite simple. In general, Hisense’s return policy allows you to return a TV within 30 days of purchase, regardless of the location. However, certain requirements must be satisfied before returning the TV.
- Proof of purchase (order invoice number and receipt).
- You must have the original accessories, including warranty cards, manuals, a certificate of authenticity, etc.
- The TV must be new and not a used one.
You can also visit Hisense’s return & refund page to get more information regarding the policies.
About Hisense’s Extended Service Plan
If your Hisense TV’s warranty is expired, and you face any hardware issues, don’t worry. With the Hisense Extended Service Plan, you can get a repair or a replacement of your TV for any manufacturing defect.
To avail yourself of the extended service, all you have to do is locate your Hisense TV model number and contact Hisense customer service either via email or live chat.
Moreover, you can also visit the Hisense extended service’s official website and enter your model number and product category. After that, enter your purchased price in the given field and select your Service Plan. Finally, you can fill out your personal details and get the extended service plan.
Overall Review of Hisense TV Customer Service
In conclusion, the overall review of Hisense TV’s customer service is much more appreciable than that of others. You can contact Hisense customer service through email and phone calls for a fast reply. From our own experience, we strongly admit that Hisense will treat its customers with a warm greeting and will reach out to them in a short span of time once they fix the issue.
By following this article, you will have a clear idea about the possible ways of reaching out to Hisense TV customer service with ease.
FAQ
No. You can only track the order status of the respective Hisense product on its website. On the other hand, Hisense doesn’t allow users to track the repair status.
