Subwoofers produce sound at a lower frequency than standard speakers, allowing you to listen to music or watch movies with greater sound intensity. However, the Hisense subwoofer may stop working properly and cause trouble at times. You can overcome this issue with the help of the troubleshooting guide below.
Before reading the full article, you should have a basic idea of why the subwoofer is not working. Some of the common reasons behind this are,
- Power supply issue
- Damaged cables
- Wrongly configured volume settings
- Problem with the speakers
How to Fix Hisense Subwoofer Not Working
Once you understand the cause of the subwoofer’s failure, you can sequentially perform the solutions listed below to fix the issue on your Hisense subwoofer.
Check the Power Supply
You can start resolving the subwoofer issue by checking the power supply. In rare cases, the subwoofer may not receive enough power due to a faulty power cord or a blown fuse. In this case, you can unplug the subwoofer and try connecting it to a different power outlet. Once done, turn on the switch and check if the subwoofer works properly.
Inspect the Connected Cables
The next solution to fix the Hisense subwoofer not working is to examine all the connected cables. This includes connecting receivers, amplifiers, and speakers with the subwoofer. Inspect whether all the cables are securely connected without any loose connections. If you find any, pull them out and reconnect them properly into the desired ports.
Suppose you find damage or torn marks on the cables, you need to switch to a new cable to fix the issue permanently.
Manually Pair the Subwoofer
Sometimes, the subwoofer and the soundbar may get unpaired automatically due to miscommunications with Bluetooth. If this happens, you will receive sound only from the speaker and not the subwoofer. To fix this issue, you need to manually pair the subwoofer with your soundbar using the steps below.
- First, ensure all cables are securely connected to the necessary ports.
- Then, look for the Pairing button on the rear side of the subwoofer and press it.
- Hold the button for a few seconds until the blue light blinks fast on the subwoofer.
- Point the remote towards the soundbar and press the Power button.
- Then, press and hold the Input button for a few seconds until you get the Connected message on your soundbar.
Examine the Crossover Settings
Crossover is the frequency settings on your subwoofer, where the speakers begin to roll off, and the subwoofer starts outputting bass notes and LFEs. However, this is achieved automatically in most of the modern systems using the EQ feature.
Sometimes, it’s better to manually adjust the crossover frequency control on the receiver or amplifier to avoid such issues. Once you set the frequency level on the amplifier or receiver, it will send low frequencies to the subwoofer and high frequencies to the other speakers.
Tip! The most common crossover frequency recommended for Hisense subwoofer is 80Hz.
Check for the Speaker Damage
Another culprit of this problem is the subwoofer’s speaker. In this case, you must check whether the speakers are physically damaged or not. Though this is an exceptional case, the speakers may get damaged or blown up due to overuse or playing the audio at very high volumes. Here is a simple trick to check whether your subwoofer speaker is damaged.
- Initially, grab the subwoofer and turn it off.
- Look for the Speaker Phone and press it gently.
- If the speakerphone moves freely, it is confirmed that the damage is within the subwoofer’s speaker.
In this scenario, you must change the speakers on your subwoofer. If the speakers are not damaged, you can move to the next troubleshooting solution.
Replace the Subwoofer
If the subwoofer’s speaker is working well, but you are still facing the same issue, then you must determine whether the problem is with the subwoofer itself. In rare scenarios, the subwoofer may face physical damage, such as torn wires or broken drivers.
If the cone is torn or the voice coil is damaged, then it indicates the need for a new subwoofer. Before purchasing a new one, once check whether the issue can be fixed with the help of any professionals. Otherwise, opt for a new one.
Contact Hisense Customer Team
If nothing seems to work effectively, it’s better to contact the Hisense support team to provide a fix for the issue. As the Hisense professionals are well-trained, they will provide you with the right solutions to fix the subwoofer issue. You can reach out to them using the contact links provided below.
- Phone Number: +1 (888) 935-8880
- Support Page: https://www.hisense-usa.com/support
- Contact Form: https://www.hisense-usa.com/contact
- E-Mail: [email protected]
However, by following the fixes above, you can troubleshoot the issue and get your subwoofer to work normally again. By doing so, you can stream and listen to your favorite music streams on the subwoofer with the best sound quality.
