Hisense TVs are good at performance, with quick navigation through apps, settings, and other features. However, after a few years, the Hisense TV performance diminishes and slows down, which is a common issue faced by users. To rectify this issue, we have listed some of the common troubleshooting fixes that can be performed on any Hisense Smart TV.
Your Hisense TV may get slow due to common reasons such as,
- Occurrence of any software bugs or glitches
- Collection of unused apps
- Navigating through different apps fastly
- Accumulation of unwanted caches
- Bugs in the remote control
- Overheat of TV
How to Get Back Your Hisense TV from Working Slowly
Follow the below-mentioned troubleshooting fixes chronologically and get your Hisense TV out of the performance issue.
Power Cycle your Hisense TV
One of the simple and effective fixes to clear the minor bugs and glitches on the TV is to restart the Hisense Smart TV. Restarting the TV will refresh and eliminate the hidden bugs that cause the TV to work slowly. To restart your TV,
- Pull out the connected power cables from the wall socket.
- Fetch the remote controller and press the Power button for a few seconds.
- Now, the excess power will drain out from your TV.
- After that, plug back the power cables and turn on your Hisense TV.
Now, your TV should work properly without any lags. If your TV is still functioning slowly, then move on to the next fix.
Tip! In case your Hisense TV remote is not working, you can use the Power button on the TV.
Reboot the WiFi Router
Sometimes, the WiFi router may work slowly, which makes the apps and other content on the TV work slowly. In such cases, you can perform a speed test or better reboot your WiFi router to increase the speed.
Simply turn off the router and unplug it from the power source. Wait for about a minute and then re-plug the cables properly into the socket. Now, connect your TV to the router and check if the TV’s speed is good.
You can even try connecting your TV to another WiFi and check if the Hisense TV slowing down issue is fixed.
Clear the App Caches
Another reason your Hisense TV works slowly is the accumulation of unwanted caches. A cache is a place where temporary data is stored to increase the app’s speed. However, the accumulation of cache makes your device respond slowly. So, it is necessary to clear the cache files on your Hisense TV and boost the performance.
Upgrade the Hisense TV Firmware
The outdated software is another important reason for your Hisense TV to slow down. As Hisense releases software updates at regular intervals, installing those updates is one of the mandatory things that will enhance the TV’s performance.
So, check the firmware version of your Hisense TV. If it’s outdated, update your Hisense TV to the latest version to fix the performance issue in no time.
Delete the Unused Apps
Another fix for your slow-working Hisense TV is to delete the unwanted apps on the TV. Hisense TV comes with a set of pre-installed apps that cannot be deleted. However, you can delete the third-party apps on your TV to free up the TV’s storage space. By deleting the unused apps, your TV may get back from many issues, including lagging, storage space issues, content not loading, Hisense TV working slowly, cache issues, and more.
Reset the Remote
In rare cases, bugs may be in the remote controller, making it work abnormally. This will cause the Hisense TV to respond slowly, and you might think the issue is with the TV. So, it’s better to reset the Hisense TV remote and replace the old batteries with new ones for better performance.
Cool Down Your TV
Overheating is another major reason your Hisense TV responds slowly while trying to control its actions. Usually, your Hisense TV overheats due to radiation from electronic devices, prolonged TV usage, accessing third-party apps or websites without privacy, and many other causes. Moreover, if you’re using Hisense Roku TV, you’ll get an error message “Your Device is Overheating.”
To rectify this, make sure you turn off your Hisense Smart TV at regular intervals. Moreover, keep your TV away from obstacles like microwave ovens to reduce the overheating issue. Once your Hisense TV is cooled down, it will respond to you quickly.
Factory Reset the Hisense TV
Another promising solution that will fix the major problems on the TV is resetting your Hisense TV to its factory settings. This will fix the majority of the problems and should be carried out as your last fix since resetting the TV will delete all the stored data, files, and settings from your TV. Even though this fix doubles your work, it will definitely be an effective solution to fix the slowly working Hisense TV.
Purchase a New TV
If you’re using an old Hisense Smart TV, then it might be one of the reasons for the slow response. Because of the age factor and firmware updates, your Hisense TV will become slow. So, it’s time to upgrade your Hisense Smart TV by choosing the best one.
Contact Hisense TV Customer Support
If none of the single fixes help you get out of the issue, then it’s time to seek help from professionals. Contact Hisense customer service by phone, visiting online websites, email, live chat, making an offline appointment, etc., and explain your problem to them. They will diagnose and provide you with the best solutions to fix the issue.
Once your Hisense TV is back to its normal state, you can use it to stream your favorites seamlessly. Unless it is a software or a hardware issue, it can be fixed for free if your Hisense TV has a warranty.
